Terms of service
Welcome to Pawfit. These Terms of Service govern your access to and use of our website, https://pawfit.site, including all products, content, features, and services made available through our online store.
By accessing our website or placing an order, you agree to these Terms of Service, subject to any mandatory rights provided by applicable law.
1. General Information
Pawfit is an online retailer established in 2022, specializing in clothing and fashion accessories for dogs and cats.
Our business contact information is:
Business Name: Pawfit
Address: 49 Grange Ave, Toronto, ON M5T 1C6, Canada
Email: support@pawfit.site
Phone: (403) 283-1414
2. Eligibility and Website Use
By using our website, you confirm that you are legally capable of entering into a binding agreement or have obtained permission from a parent or legal guardian where required.
You agree not to use our website for unlawful, fraudulent, or unauthorized purposes.
You must not interfere with website security, attempt unauthorized access, or transmit malicious software.
3. Product Information
We make reasonable efforts to provide accurate product descriptions, images, sizing information, colors, and specifications.
However, product colors may appear slightly different depending on your device settings and lighting conditions.
Customers are encouraged to review product descriptions and sizing guides before purchasing pet clothing.
We reserve the right to correct errors, update descriptions, and discontinue products, subject to applicable consumer protection laws.
4. Pricing and Payment
All product prices are displayed on our website in the currency indicated at checkout.
We reserve the right to update prices and promotions without prior notice. Price changes will not affect orders already accepted, except where permitted by applicable law.
Payment must be completed using the payment methods offered at checkout.
Orders are subject to successful payment authorization and acceptance.
5. Order Acceptance
After placing an order, you may receive an automated confirmation email acknowledging receipt of your order.
An order is considered accepted when we confirm its processing or dispatch.
We may decline or cancel an order where permitted by law, including cases involving suspected fraud, product unavailability, or material pricing errors.
If payment has already been collected for a canceled order, we will issue an appropriate refund.
6. Shipping and Delivery
Pawfit offers free worldwide shipping on all orders.
Our estimated delivery timeframe is 7–10 days, subject to destination, customs processing, carrier operations, and circumstances beyond our reasonable control.
Delivery estimates are not guaranteed unless expressly stated otherwise.
For more information, please review our Shipping Policy.
7. Returns and Refunds
We provide free returns for eligible purchases within 30 days of delivery.
Return requests must comply with our Return & Refund Policy.
Nothing in these terms limits any mandatory consumer rights.
8. Product Use and Pet Safety
Customers are responsible for selecting appropriate clothing sizes for their pets.
We recommend measuring your pet carefully and supervising them when wearing clothing or accessories.
Remove any garment that causes discomfort, restricts movement, interferes with breathing, or creates a safety concern.
Our products are intended for appropriate everyday pet use and should not be used for purposes outside their intended design.
9. Intellectual Property
All original website content, including text, graphics, logos, branding, and other protected materials, belongs to Pawfit or its respective licensors.
You may not reproduce, distribute, modify, or commercially exploit protected content without prior authorization, except where permitted by law.
10. Third-Party Services
Our website may use third-party service providers for payment processing, shipping, analytics, and other operational functions.
These services may be subject to additional terms and privacy practices.
We are not responsible for independent third-party websites that are outside our control.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Pawfit is not responsible for indirect or consequential losses arising from improper product use, unauthorized website activity, or circumstances beyond our reasonable control.
Nothing in these terms excludes liability that cannot legally be excluded, including mandatory consumer remedies.
12. Privacy
We respect customer privacy and handle personal information in accordance with our Privacy Policy and applicable data protection requirements.
Please review our Privacy Policy for details regarding the collection, use, and disclosure of personal information.
13. Changes to These Terms
We may update these Terms of Service periodically to reflect changes in our operations, services, or legal obligations.
The updated version will be published on our website with a revised effective date.
14. Governing Law
These Terms of Service are governed by the applicable laws of Ontario, Canada, and the federal laws of Canada applicable therein, without prejudice to mandatory consumer protection laws that may apply in a customer's jurisdiction.
15. Contact Us
For questions regarding these Terms of Service:
Pawfit
Email: support@pawfit.site
Phone: (403) 283-1414
Address: 49 Grange Ave, Toronto, ON M5T 1C6, Canada
Website: https://pawfit.site